In a strange move in the corporate world, but the right move for your consumers, Harmonix is acknowledging a flaw in the first wave of guitar controllers packaged with Rock Band and are offering replacements.

Evidently the strum bar (the “string” area) of some of the controllers was breaking rendering the guitar controller useless.

Harmonix has issued a statement saying that those who have a broken controller can contact them through their website (http://support.ea.com/rockband) for an immediate replacement.

It took weeks for Microsoft to address the X-Box 360 red ring of death issue. It sad that that is almost the norm now for most companies. Kudos to Harmonix for stepping up to the plate and dealing with the issue immediately.

Story on kotaku.com

Tags: games //